FAQ
Find quick answers to common questions from our pet-loving customers!
🛍️ 1. What products do you carry?
We offer a wide range of pet essentials including food, treats, grooming products, toys, accessories, and more for dogs, cats, and small animals. We also stock premium and natural pet care brands.
📦 2. Do you offer delivery or online ordering?
Yes! You can shop online at mikeanimalessential321@gmail.com and choose home delivery or in-store pickup. Delivery is available within [your area/region] for qualifying orders.
🔁 3. What is your return policy?
We accept returns within 14 days for unused, unopened items with a receipt. Certain items like food, custom products, or used accessories may not be eligible. See our full Return & Refund Policy for details.
🐶 4. Do you offer grooming or pet care services?
Yes, we offer basic grooming services such as nail trimming, brushing, and baths. Appointments are required. Please contact us or visit in-store to book.
💳 5. What payment methods do you accept?
We accept cash, major credit/debit cards, and mobile payment options like Apple Pay and Google Pay.
📅 6. How can I book a grooming or service appointment?
Call us at 09165694974 or visit our store to schedule an appointment. Online booking is coming soon!
🐾 7. Can you help me choose the right food or product for my pet?
Absolutely! Our staff is trained to help match your pet with the best food, treats, and care products based on their age, breed, and specific needs.
🎁 8. Do you sell gift cards?
Yes! Gift cards are available in-store and make great gifts for pet lovers. Ask our staff for details.