Terms of Services
General Terms
Mike Animal Essential We provides pet products and services through our physical store and/or website. By shopping with us, you agree to these terms, our Privacy Policy, and any other policy referenced herein.
Eligibility
To shop or use our services, you must be at least 18 years old or have permission from a parent or legal guardian. By using our site or shopping in-store, you confirm you meet this requirement.
Products & Services
We strive to ensure all product descriptions, prices, and availability are accurate. However, we reserve the right to make changes at any time without notice. We do not guarantee that all items will be in stock or available at all times.
Pricing & Payment
All prices are listed in [DOLLARS] and are subject to change. We accept various forms of payment, including cash, credit/debit cards, and digital payments. Full payment is required at the time of purchase.
Returns & Exchanges
We accept returns and exchanges within [insert time period, e.g., 14 days] of purchase for unused, unopened items with a valid receipt. Perishable goods, custom orders, and certain health-related items may be non-refundable.
Pet Care Services
If you offer grooming or wellness services:
Appointments must be booked in advance. No-shows or late cancellations (within 24 hours) may incur a fee. Pets must be healthy, vaccinated, and non-aggressive to receive services.
User Conduct
Customers are expected to treat staff, other customers, and animals respectfully. We reserve the right to refuse service to anyone who behaves inappropriately or violates store policies.
Limitation of Liability
We are not liable for any damages or injuries resulting from the misuse of our products. Always supervise your pets and follow usage instructions.
Intellectual Property
All content on our website or promotional materials—including logos, images, and designs—is the property of Mike Animal Essential and may not be used without permission.
Modifications
We reserve the right to update or modify these Terms of Service at any time. Any changes will be posted on our website and effective immediately upon posting.